Credit
Books supplied to new booksellers are on Pro Forma basis (i.e. payment must be made and cleared in our bank account before delivery of goods). Booksellers will have to establish a good payment record with Oxford Fajar for at least one year (from their first transaction date) before they are entitled to apply for credit facilities.
Granting of credit facilities is subject to the approval of the Credit Control Committee. Credit facilities,
if granted, varies from bookseller to bookseller, depending on the creditability of the bookseller.
Please note that the supply of books on overdue accounts will be temporarily stopped until the amount overdue has been settled.
Please address any queries regarding accounts to the Credit Controller within 14 days of receipt of the monthly statement.
Oxford Fajar reserve the right to reduce the discount, to charge the full retail price, to change/revise/
cancel credit facilities granted or to charge interest if payment is not made or the above terms are not complied with.
Credit Application Forms
Please click here to download the Credit Application Form.
We require original documents to be submitted to us (posted/handed over) before an account can be opened.
Kindly make sure all required original documents, as indicated in the Credit Application Form, are submitted to our Area Representatives together with the Credit Application form. Your application will not be processed if documentation is not complete.
A notification will be sent out within 3 weeks to inform booksellers if credit facilities have been granted.
Payment
Malaysian Booksellers
We accept payment in the form of cash/cheque/telegraphic transfer/banker's cheque. Kindly provide us with your payment advice.
Overseas Booksellers
We accept payment in the form of telegraphic transfer/bank draft. Kindly provide us with your payment advice.
Payments should be made in the currency as per invoice or its equivalent if other currencies are used. All tax and bank charges shall be borne by all booksellers.
Returns
Please note that it is our policy to replace imperfect / defective books wherever possible, rather than to pass a credit entry for them. Other than for imperfect /damaged copies, we do not accept returns, unless:
- our prior consent and written authorization to return books have been obtained;
- the books are returned in saleable and in mint condition;
- the books are free from the bookseller's markings or price stickers;
- the books are returned due to a recall of old editions as issued by Oxford Fajar;
- we are informed of damaged books or they are returned to us within 2 weeks of receiving them
Terms & Conditions of Trade
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