The second edition of Communicative English 2 is the second book in a series of three titles, which is tailored for all polytechnic students in Malaysia.
This book emphasises the language and communication skills needed to describe products, services, processes and procedures. It touches on the skills of giving and responding to instructions. It also guides students on how to make and reply to enquiries, as well as making and replying to complaints. It comprises four refined and updated chapters—Products and Services; Processes, Procedures and Instructions; Enquiries; and Complaints. An updated CD script and a complementary audio CD are also provided for the listening practices.
Besides complying with the English syllabus of polytechnics in Malaysia and providing useful notes that are presented in an engaging manner, this new edition includes ample tasks to enable students to apply the skills they have learned in real-world scenarios.